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A lot of B2B teams still act like discoverability starts with Google and ends with a landing page. That is old thinking. Buyers are finding ideas in creator-led social feeds, validating them through messy community conversations, and increasingly relying on AI systems that do not care how pretty your homepage looks if your brand is hard to interpret.

If your go-to-market strategy still depends on polished brand copy and a single safe channel, you are not just under-distributed. You are unreadable in the places that now shape preference.

Being easier to find is only half the job. You also need the infrastructure to capture, organize, and grow that demand before it slips away.

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In this edition:

This week’s theme is discoverability under new rules. Snapchat shows that B2B attention is spreading into less corporate environments; Reddit shows that buyers and AI systems trust firsthand trade-offs more than polished messaging; and MarTech makes the bigger point clear: brands need machine-readable structure, not just human-readable copy.

THE PLAY

The Readable Brand Play

Deals get harder than they should because buyers hear about you in one place, validate you in another, and then run into weak or unstructured proof when AI tools and internal stakeholders try to make sense of your brand.

Steps (4):

  • Step 1: Treat discovery, validation, and interpretation as three separate jobs
    Discovery is where new attention shows up. Validation is where buyers test whether the claim feels true. Interpretation is where AI and internal stakeholders decide whether your brand is clear enough to cite, summarize, or shortlist. Most teams accidentally do only the first one.

  • Step 2: Build one creator-friendly, low-corporate content lane
    The Snapchat piece argues that B2B buyers consume content across platforms and that rigid single-channel strategies fall short. It also says daily Snapchat users are eager for creator, expert, and CEO content, which means your most human material may now outperform your most polished material in early attention.

  • Step 3: Turn buyer skepticism into content instead of trying to hide it
    The Reddit interview makes the best point in the batch: Reddit wins when brands avoid tradeoffs, risks, and real-world friction. Build content around comparison questions, implementation pain, edge cases, and “what this is actually like” moments. That is what buyers and LLMs both seem to reward.

  • Step 4: Make your brand easier for machines to connect and cite
    MarTech’s April 1 article says websites are now data sources for AI to ingest and interpret, and that brands need structured knowledge systems powered by schema, entities, and consistent identifiers. That means your next visibility win may come less from better ad copy and more from a cleaner brand structure.

Example line:

“We are not trying to look polished everywhere. We are trying to be easy to notice, easy to verify, and easy for both people and AI to understand.”

Expected outcome:

Your brand gets discovered in more natural places, validated with fewer credibility gaps, and summarized more accurately when buyers or AI tools try to compare options. That means warmer inbound, cleaner evaluations, and fewer deals lost because your story got flattened somewhere in the middle.

MARKET INTEL

Snapchat is becoming a real B2B attention channel

Demand Gen Report published a March 31 piece stating that Snapchat is becoming more important for B2B marketers. Citing Snapchat’s GWI B2B Research Study of more than 2,200 professionals ages 18 to 45, the article says Snapchat users are 1.5 times more likely to hold executive management positions than non-users, and that daily users are receptive to creator-, expert-, and CEO-led content. See full article.

Why it matters for B2B sales:

A lot of sales teams still assume serious buyers only show up in serious-looking channels. That is how you miss attention early. If business buyers are discovering professional ideas in less corporate spaces, then your top-of-funnel story needs to travel better and sound more human.

Your Move:

Take one core message this week and rewrite it as if a smart founder had to explain it in 20 seconds without sounding like a vendor. Then test it in a less polished channel before you turn it into another banner or nurture email.

Reddit-style truth is shaping AI-era evaluation

The interview with Conductor’s AJ Kieffer says Reddit’s share of AI citations is declining, but when Reddit does appear, it is often the sole citation. Kieffer’s argument is that Reddit is not the real story. The real story is that LLMs default to community content when brands fail to address real-world, decision-stage questions, tradeoffs, and use cases. See full article.

Why it matters for B2B sales:

Buyers do not want polished reassurance. They want to know what breaks, what gets annoying, what tradeoffs exist, and what real users think after the honeymoon period. If your content avoids that, you are training AI systems and buyers to look elsewhere for the truth.

Your Move:

Build one page this week around a question your team usually dodges, like implementation friction, migration risk, or where your product is not the best fit. That page will probably do more for credibility than three generic case studies.

Machine-readable brands are the new visibility layer

MarTech’s April 1 article argues that agentic discovery is shifting websites from destinations into data sources for AI to ingest, interpret, and cite. It says brands need structured knowledge systems, entity mapping, schema, and persistent identifiers like @id so AI systems can connect facts about the business without ambiguity. See full article.

Why it matters for B2B sales:

This is no longer just an SEO problem. If AI cannot reliably connect your company, products, leadership, locations, and core claims, your brand becomes a probability instead of a fact. That is a bad place to be when buyers are increasingly using AI to narrow options before sales ever joins the conversation.

Your Move:

Ask your web or SEO lead one blunt question this week: “Could an AI system clearly understand who we are, what we sell, and how our products relate to each other from our current site structure alone?” If the answer is shaky, fix that before you approve another awareness campaign.

THE TOOL

Profound

If buyers and AI systems are both shaping discovery, then “how often are we showing up and what are they saying about us?” becomes a real go-to-market question, not a curiosity. That is the lane Profound is built for..

Profound’s official site says it helps brands gain visibility in AI-generated answers across platforms like ChatGPT, Perplexity, Claude, Gemini, Copilot, and Google AI Overviews. Its Agent Analytics materials also describe tracking how AI crawlers access and interpret content, which pages get referenced, and how AI-driven discovery influences human traffic. That is unusually aligned with this week’s problem.

FTC disclosure: Not sponsored. No affiliate relationship.

STEAL THIS

Post-meeting email

Caitlin note: Use this when a prospect is clearly researching on their own and you want to give them something sharper than “happy to share more details.”

Subject: one place to pressure-test this

Hi [First Name],

Most teams do not need more vendor copy. They need one clear place to evaluate whether a solution actually holds up in the real world.

If it helps, I can send over a short proof path with only three things: what this solves, where the trade-offs are, and what a team like yours saw after rollout.

That usually gives people enough to decide whether this deserves deeper attention or should be ruled out quickly.

[Your Name]

THE CLOSE

A lot of teams still think visibility is a distribution problem. It is not. It is a readability problem.

Show up where attention actually starts, answer the questions buyers really ask, and structure your brand so machines do not have to guess what you mean.

That is how you get remembered before you get compared.

See you,

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